hmmm… what?
I just finished an online application for CareOne, a debt management program.
Now that Steve is working for the union and has gotten a couple of raises, we are doing better. However, the credit cards were already big and that debt has begun to drown us. A few weeks ago, we had a week without a paycheck, and while we knew that was coming (it’s kinda confusing how they do vacation pay) and had prepared by paying some of the bills earlier in the month than we normally would have, it totally kicked our butts. I can’t figure it out, either, since we had paid those bills already, but we ended up having to use the credit card several times for gas and once for groceries. Because of that, it seems our bill has jumped incredibly. I guess interest is the culprit.
So we figured that was the last straw – we had to do something before we completely drown. I looked at four different companies before finally going with CareOne. They all seem the same to me, but something tells me to try them, so we are. I am currently waiting for my “welcome packet” which will include things for us to sign and fax back. Guess I have to find a place to fax from. My mom’s… or preferrably somewhere closer… :\
Part of the application process asked for montly bills as well as income. The online calculators go to work for you and were very quick to inform me that by default, we should be $200-250 in debt each month. Like I didn’t know that. How do you think the credit cards got so high in the first place? :P But we will be fine, really, if we could just get rid of the credit card payments. Plus, we are expecting another raise this summer sometime. Thankfully.
So I look around us, for ways to stop spending so much money. Cell phone? Under contract. Besides, it’s a necessity and if cancelled really wouldn’t save that much money. Gas, electric, water… can’t cut any of those. Phone bill? It’s already lower than most people’s. Hosting, domains? Doesn’t count – business expense, not included in this program, plus, it’s already all paid for. Blah, blah, blah.
Well. The biggest downside I see to this so far is that they require you to do automatic withdrawl to pay them, and they turn around and pay the creditors. We are not used to automatic withdrawl. I do pay 90% of bills online, but none of the are automatic. I am used to being in control. But we’ll make it work.
According to these guys, we will save oer $17,000 in interest and will be all paid off in 5 years, as opposed to 21 if you pay minimum credit card payments and don’t add to the cards.
Oh, there is one thing I’m afraid of. While on this program you cannot aquire any more debt (duh, of course) but what scares me is if we have a bad week or something and have to have gas for Steve to go to work or something and have no money. I guess we will take it day by day and hope that doesn’t happen, as we are now forced to always live within our means, no backups allowed.
So here goes nothing.

BTude a.k.a. GlassHoppah
June 20th, 2006 at 6.35 pm
Bleh, I have a relative who just went through all of this hassle to find out that if they have an emergency, they are S**t out of luck. No nothing for car repair, funerals, emergency medical, etc. I would sooooo freak out. They are doing better by just making large payments and knocking them off one at a time on their own (those close to judgment having top priority). They regret not filing bankruptcy, now they make way too much money and still have a family to raise. A houseful of young-teenage boys and not having any emergency financial resources available for the next several years pretty well forced them into the decision to do it themselves.
Nicole
June 20th, 2006 at 8.06 pm ♥
My parents actually used a similar debt solution, although I think they went through a different company, a while back. They were drowning, too. And, actually, last month Tyler and I looked into something similar. Perhaps we should have checked into it further, but because we SHOULD be able to take care of it ourselves, we decided to try that first. Who knows? It might prove to not be the best idea we ever had. Good luck with it, and I hope that you get things worked out. I know how stressful money issues/debt can be, trust me. I was in tears for over a week while we tried to sort through everything.
Nicole
June 20th, 2006 at 8.42 pm
I think you definitely made a good decision to start acting now. I wish you the best of luck with it, Valerie. I’m not sure what else to say. I hope you guys make it through this all right. Good luck with everything!
Kathleen
June 21st, 2006 at 2.51 am
Good luck! I can totally empathize – hubby and I are in similar straits right now ourselves. But at least you’re being proactive about it – too often people find themselves swimming in debt and just give up. Good for you guys to be actively doing something about it!
Azurae
June 21st, 2006 at 6.19 am
I am an avid reader, although lately not much of a commenter (sorry!), but I definately feel the need to give my support to you here. You are a wonderful woman, wife, and mother with a great family – not that you didn’t know that, but since I haven’t comment for a while I figure I need to get some brownie points… Anyhow, I work as a part-time bank teller while attending college full-time (well, not during the summer, but you get the idea) and I definately know the pains of bills and money issues. I also know a great deal about credit and debt. Working to fix your debt now (before it is something even more rediculous like $800+/mo.) is awesome. Getting debt undercontrol while in a tough situation will also make you more money savvy for the future, right?
Val, you’ve got the right mind set and plan going here: day-by-day. With a little prayer and some passing of time everything will fall back into place with ease. *Hugs.*
Sarangeti
June 21st, 2006 at 7.58 am
Good luck, sweetie! I know you’ll get things straightened out.
Bes
June 23rd, 2006 at 5.08 pm
Good luck. Easier said than done, yes. Even my cc bills keep running high. I managed to pay off everything last year including any payment to any company for any reason ever, and now it’s building up again (hmmmm).
A friend of mine is also going through a similar program (a different company, I think) and he complains a lot about the automatic withdrawal since he has to make sure that money is there and if it’s not, it’s going to hurt his rating and standing with the debt management company itself, let alone the companies for which he contracted the debt management company in the first place.
I don’t know if 5 years is a good thing or not since I have not used a debt management company so far, though it sounds fantastic compared to 21 years of minimum payments. I’m looking forward to when the business income starts flowing into the other income and helps a lot. ;)
If it’s not personal, please keep us updated on how they (the company and the process) work and everything. I would love to know and see if such a path may be a good one too.
Val
June 29th, 2006 at 11.27 am
Yes, I will keep you all updated if there’s any info.
I had to take that document and fax it back, I did that Sunday after The Phantom of the Opera and got an email receipt which was really nice. Monday I got a phone call asking if we had any questions. Nope, not then. However, Tuesday morning I got an email with them saying we haven’t heard back – and you don’t have to do this with us, but why not? So I called and said that I did fax the info, and am I missing something else? Turns out, something got crossed or I accidentally checked the wrong option or something and they thought we were going to be sending in a money order each month and were waiting for some other kind of info from us. I dunno. So the lady sent me a new contract for Easy Pay (debit) and I got it immediately. I faxed it that night before Aida (lol). I have to fax from my mom’s, and actually she does the faxing, so… Well anyway, this time we had to sign the same (basically) paper and then fill out one with our bank info and a blank voided check. So I got fax receipts for all that, too.
I guess that’s all I have to do…? If not I guess they will let me know. Either way, I guess I wait and hope that when they automatically deduct the funds they’re there, lol. Our bank will cover us if they’re not though, so the credit people would never be wise to it. We can go into debt with the bank up to $5,000 off our checking account – not that we want to, of course, but I guess if we’ve got a bad month and something happens, at least nothing will “bounce.”
Val
July 25th, 2006 at 5.27 pm
Well… we’ve gotten letters that our proposal to the big card was rejected on account of them not knowing our hardship. I called them a bit ago and they say to have CareOne submit another proposal with all the information. So I called CareOne and am told that they see the rejection but they don’t know what it is exactly the credit card company wants so that I should call the credit card company and ask them!!!!!
In the meantime, they are saying our payment is late – it went to CareOne but apparently because the proposal was rejected, the credit card people haven’t gotten it yet? Or either way, if they had, it’s under what the current minimum payment is for them. So I got our statement in the mail yesterday and it says that we are now overlimit. I’m all WTF how could that happen? Taking a look at the finance charges I know, over $175 a month now in interest. That’s psycho!!
I can’t handle this stress. I’m gonna snap.
Val
July 25th, 2006 at 5.58 pm
Okay… I called the credit card company again who said that CareOne did not submit any of the financial information we gave them. So then I had to call CareOne again and tell them to submit that. The lady there was looking and she’s marveling about how I figure we can spend $660 in gas each month. So she really spent a lot of time on that and even when I gave her more recent figures, we’re coming up with $760-900 a month in gas. It’s ridiculous. When I told her in response to her, “I just don’t understand that,” – “well, when you have to make a 60 mile round trip to a Walmart…” She goes, “Oooooohhhhhhhh you live out in the country?” And she about had a heart attack when I told her that as of today, Steve is driving an hour round trip to work. So she resubmitted it. Hopefully I should know in a few days…
Christine
July 25th, 2006 at 6.27 pm
$900 a month in gas?? Holy crap…I would NEVER, EVER go anywhere! I hope these people get this all straightened out..and SOON.
Nicole
July 25th, 2006 at 11.18 pm ♥
{hugs} I hope you can get everything straightened out, and soon. I know how stressing money issues are, trust me. I cringe and try to stay in bed the 15th of each month when our big payment comes out. Not fun at all.
Teresa
July 26th, 2006 at 12.31 am ♥
I found your site through Nicoles (so-faded)!
My husband and I have recently done the same. We contacted CareOne/Freedom Point early this year and since March have been paying off two loans through them. The payments dropped significantly, our late fees are waived (though there aren’t reasons for it being late, it comes out as a draft on the 24th of each month) and we’ll have our last two loans paid off in less than 24 months, instead of 16 years, which is what it would’ve taken unless we did something.
When I lost my job, I knew we had to do something. It’s either be late/get charged late fees/be deliquent quite often or do what we did.. and we are so happy and feel so much better.
Good luck with it, it’s going to feel so much better having that kind of weight lifted from you!
Val
July 28th, 2006 at 10.08 am
Thanks, everyone. :-)
And, Teresa, it’s especially good to know that someone else is in this program and doing well with it. Thanks!
Justin Kownacki
July 31st, 2006 at 10.26 pm
I know the feeling. I’m a freelancer, and when the months run thin or the payments run late, my creditors don’t seem to understand the “I’ll pay you when I have the money” approach that the “real world” operates in. The paperwork required to get everything back on track is a huge hassle, but once everything is ironed out, it’s just a matter of maintaining. Stick with it and find a way to get ahead once the “i”s are dotted and the “t”s are crossed. Someday this’ll all be something to laugh at in your rearview mirror.
Val
September 15th, 2006 at 8.34 am
Hmmm. These people are getting on my nerves. I sent them an email from the website the other day, from within our account, with a question and they have not even acknowleged my email. If they screw us up, I’m going to be pissed.
My only comfort at this moment is that I just found out I paid $124.06 on our phone bill in August but it turns out it was only $60.41, so they owe us $63.65 and I probably won’t have to pay this bill this week like I thought I was going to have to…
Val
September 15th, 2006 at 8.35 am
Er, I screwed up the numbers and the month (actually a credit of $56 something and no bill or short bill in October), but that’s the basic idea…
Sunny
November 9th, 2006 at 6.32 pm ♥
Wow..
I was thinking of signing up with care one /freedom point to settle my debts. but doesnt look like its going to work – after reading your story.
I dunno wat to do as the credit card comapnies are charging sky high interest rates, that are killing me.
Val
November 9th, 2006 at 8.34 pm
Well, I’m not going to discount them yet, and we’re going to stick with the program. I don’t guess it can be too bad, the creditors aren’t calling us… So, I guess I’m just going to hang in there for a while. There are people who have done well on this program, hopefully they’ll do the same for us.
student
December 28th, 2006 at 6.51 am ♥
I’m a student and I had 4 credit cards consolidated with careone. When I started, I owe one card around 1,500 and careone pays $60 for that card. It’s been a year and my last statement says I owe 1,300. So I’m not exactly sure where the rest of the money goes.
CareOne: in retrospect at spoken for
February 29th, 2008 at 1.33 pm
[...] was June of 2006 when I first posted that we were going to be using CareOne to try and get out of debt. I promised to keep updated but haven’t really done a good job [...]
Val
February 29th, 2008 at 2.47 pm
student, are you still in the program? I must have missed your comment, oh a year ago, when you commented – sorry about that.
We got out of the program in November 2007. But part of where your money goes is CareOne takes something like $30-35 and if you don’t opt out of it there’s a $5 discount services program or something.
Here’s our update: http://spoken-for.org/archives/2008/02/29/2100/